For players

Get a copy of your data

You can ask for a copy of everything held about you, or ask for it to be deleted, and your coach is who you ask.

Steps

  1. Decide what you want: a copy of your data, or for it to be deleted.
  2. Ask your coach. Message them from Messages, or if you are under 18 ask a parent or guardian to ask on your behalf.
  3. Your coach exports your record as a file and sends it to you.
  4. For deletion, the head coach carries it out. Ask them to confirm once it is done.

Good to know

  • There is no export button in your own portal. It runs from the coach's side, and every export is recorded.
  • The export is everything about one player: sessions, attendance, assessments, goals, notes and forms.
  • Your club is the data controller, so a request goes to them rather than to Rotate.
  • If you leave, your coach usually archives you rather than deleting. Archived records are kept for a limited period and then permanently removed. Deleting is permanent and immediate, and it cannot be undone.
  • Turning emails off is separate from any of this. That is a tick box on your account.

Related

  • What your coach can see about you
  • Turn emails off
  • Message your coach

More in Your account and your data

Still stuck?

Email us and a real person will answer. If you are already using Rotate, the same guides are in the app under Help.

hello@rotateperformance.com
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