Terms of Service

Last updated 14 June 2026. These terms are written for the UK and Ireland. They are a working draft and should be reviewed by a qualified solicitor before launch; they are not legal advice. Placeholders in [square brackets] must be completed with your registered company details.

These Terms of Service ("Terms") govern your access to and use of Rotate Performance, the website at rotateperformance.com and the related applications and services (together, "Rotate", the "Service"). The Service is operated by Move at Pace ("we", "us", "our") [trading name of [Move at Pace Ltd], a company registered in [Northern Ireland / England & Wales] under company number [company number], registered office [registered office address]]. By creating a workspace, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

• Workspace — the account a coach or club creates to use the Service.
• Head coach — the person who creates and administers a Workspace and is responsible for it.
• Coach — a person invited into a Workspace to deliver coaching.
• Player and Parent — the athletes a coach works with and their parents or guardians.
• Your Content — information you or your members enter into the Service, including player records.

2. The Service

Rotate provides software for coaches and clubs to plan sessions, assess and develop players against a framework, set goals, communicate with players and parents, manage squads and venues, and handle subscription billing. We may add, change, or remove features over time, and we will not materially reduce the core functionality of a paid plan without notice.

3. Eligibility and accounts

You must be 18 or over to create a coach or head-coach account. You are responsible for keeping your login details confidential and for all activity under your account. Tell us promptly if you suspect unauthorised access. A head coach is responsible for the members they invite and for the conduct and permissions within their Workspace. You must provide accurate account information and keep it up to date.

4. Your players' data and your responsibilities (data roles)

When you use Rotate to record information about your players, including under-18s, you (the coach or club) are the data controller for that information and Rotate acts as your data processor. You confirm that you have the authority and all consents and lawful bases required to enter and use that information, that you will use it only for legitimate coaching purposes, and that you will meet your own safeguarding and data-protection obligations. For account, login and billing information, Rotate is the controller. Our processing is described in the Privacy Policy and the data-processing terms it incorporates, and our approach to under-18s is set out in our Safeguarding statement.

5. Subscriptions, pricing and payment

The Service is offered on a monthly subscription: a flat £10 per coach base fee plus £2 per active player per month, with a minimum of five players (a £20 per month minimum). There are no feature tiers. New Workspaces start with a 14-day free trial with no card required. Current pricing is shown on our pricing page and may change on notice; changes will not affect the period you have already paid for.

• Billing cycle and renewal: subscriptions are billed monthly in advance and renew automatically until cancelled.
• Adding players mid-cycle: a player you add is available immediately; the additional cost is prorated and added to your next invoice. Removing a player takes effect from the next billing cycle, with no mid-cycle credit.
• Payments: payments are processed by Stripe. By subscribing you also agree to Stripe's terms. We do not store full card details.
• Taxes: prices are stated exclusive of VAT unless said otherwise; applicable VAT will be added where due.
• Failed payments: if a payment fails, we may retry and may suspend the Workspace until it is resolved.

6. Cancellation, refunds and your statutory rights

You can cancel at any time from your billing settings; cancellation takes effect at the end of the current billing period and your Workspace remains accessible until then. Fees already paid are non-refundable except where required by law.

If you are contracting as a consumer (rather than for the purposes of a business), you may have a statutory right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) or the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (Ireland). Where you ask us to begin the Service during that period (for example by starting your trial or subscription), you acknowledge that you may lose that cancellation right once the Service is fully performed, or be charged for what you have used. Nothing in these Terms affects your non-excludable statutory rights, including under the Consumer Rights Act 2015 (UK) or equivalent Irish consumer legislation.

7. Acceptable use

You agree not to: use the Service unlawfully or for any harmful purpose; attempt to access data or accounts you are not permitted to see; probe, scan, or breach security; upload malware; scrape or place unreasonable load on the Service; resell or sublicense the Service without our consent; or use it to harass, abuse, or harm others, including minors. We may investigate and take action, including suspension, for breaches.

8. Your Content and licence to us

You retain all rights in Your Content. You grant us a limited, worldwide, royalty-free licence to host, store, process, transmit, and display Your Content solely to operate, secure, support, and improve the Service for you, and as instructed by you. You are responsible for the accuracy and lawfulness of Your Content and for having the rights and consents to provide it.

9. Our intellectual property

The Service, including its software, design, text, and branding, and all related intellectual property, belongs to us or our licensors. "Rotate Performance" and our logos are our trademarks and may not be used without permission. We grant you a non-exclusive, non-transferable right to use the Service in accordance with these Terms for the duration of your subscription. No other rights are granted.

10. Third-party services

The Service relies on third-party providers (for example Stripe for payments, Amazon SES for email, our hosting provider, and an AI provider for optional drafting features). Your use of those features may be subject to the provider's terms, and we are not responsible for third-party services outside our control. Optional AI features generate suggestions only; you are responsible for reviewing them before use.

11. Availability, support and changes to the Service

We work to keep Rotate available and reliable but do not guarantee uninterrupted or error-free operation. We may carry out maintenance, and there may occasionally be downtime. We provide support on a reasonable-efforts basis through the contact channels below. We may modify the Service, and will give reasonable notice of material adverse changes to paid functionality.

12. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available", and we exclude all implied warranties (such as satisfactory quality, fitness for a particular purpose, and non-infringement), except those that cannot be excluded by law. Rotate is a coaching-administration tool: it does not provide medical, health, legal, or safeguarding advice, and any guidance, templates, or AI output are not a substitute for professional judgement or your own safeguarding duties.

13. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited under applicable law (including your non-excludable consumer rights). Subject to that, we are not liable for loss of profits, revenue, goodwill, or data, or for indirect or consequential loss; and our total liability arising out of or in connection with the Service in any 12-month period is limited to the greater of the fees you paid us for the Service in that period or £100.

14. Indemnity (business users)

If you use the Service for the purposes of a business, you agree to indemnify us against claims, losses, and reasonable costs arising from your breach of these Terms, your misuse of the Service, or Your Content, including claims that Your Content or your handling of player data infringes a third party's rights or breaches data-protection law. This clause does not apply to you where you are acting as a consumer.

15. Suspension and termination

You may stop using Rotate and close your Workspace at any time. We may suspend or terminate access if you materially breach these Terms, if required by law, or to protect the Service or other users (including on safeguarding grounds). On termination, your right to use the Service ends; we will make Your Content available for export for a reasonable period and then delete or anonymise it in line with the Privacy Policy, unless we must retain it by law.

16. Children and safeguarding

Rotate is designed with under-18s in mind. Accounts for minors are managed by a parent or guardian, parent-child links require coach approval, and consents are recorded. You remain responsible for your own safeguarding policies and legal duties. See our Safeguarding statement.

17. Changes to these Terms

We may update these Terms from time to time. We will post the current version here and, for material changes, give reasonable notice (for example by email or in-app). Continuing to use the Service after changes take effect means you accept the updated Terms.

18. Complaints and dispute resolution

If you have a complaint, please contact us first and we will try to resolve it. If you are a consumer in the UK or Ireland, you also have access to your statutory remedies and to alternative dispute resolution or consumer-protection bodies in your jurisdiction; this does not affect your right to bring proceedings.

19. General

We may assign these Terms as part of a reorganisation or sale of the business; you may not assign yours without our consent. If any provision is found unenforceable, the rest remain in force. A delay in enforcing a right is not a waiver of it. These Terms, the Privacy Policy, and any order or plan you agree form the entire agreement between us. Nothing in them creates a partnership or agency between us.

20. Governing law and jurisdiction

These Terms and any dispute arising from them are governed by the laws of [Northern Ireland], part of the United Kingdom, and the courts of [Northern Ireland] have non-exclusive jurisdiction. If you are a consumer resident in Ireland or elsewhere in the UK, you benefit from any mandatory consumer-protection provisions of the law of the place where you live, and may bring proceedings in your local courts.

21. Contact

Move at Pace, operator of Rotate Performance. General and account queries: support@rotateperformance.com. Legal notices: legal@rotateperformance.com.