For parents

Your child's data: what is kept, and how to get a copy

Your child's club decides what is held about them and for how long, and you can ask that club for a copy of it or for it to be deleted.

Steps

  1. Open Messages and start a thread with your coach, choosing Coach only.
  2. Ask for either a copy of everything held about your child, or for their record to be deleted.
  3. The coach produces the copy from your child's record, as a single file covering everything.
  4. For deletion, the head coach carries it out. It is permanent and it takes everything with it.

Good to know

  • The club is the data controller, not Rotate. They decide, and we hold the information for them.
  • A record typically holds assessments and scores, attendance, goals and practice, session notes the coach sent, forms you have returned, consent decisions and messages.
  • A coach can also archive a player instead of deleting them, which keeps the history but takes them off the active roster.
  • An archived player is deleted permanently after two years, unless your club has set a different period.
  • Every copy taken and every deletion is recorded, with who did it and when.
  • At 18 your child becomes responsible for their own data, and these requests become theirs to make.

Related

  • What changes when your child turns 13 and 18
  • Who can see what about your child
  • Give or withdraw consent

More in Your account and your data

Still stuck?

Email us and a real person will answer. If you are already using Rotate, the same guides are in the app under Help.

hello@rotateperformance.com
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