If your workspace is paused
A paused workspace is locked, not deleted. Nothing is lost and everything comes back the moment it is active again.
Steps
- As head coach you are taken straight to Billing, not to the paused page.
- Press Start subscription and complete checkout, or Resume subscription if a cancellation was scheduled.
- Access returns for everybody as soon as the payment goes through.
- Any other coach, player or parent sees This workspace is paused and is asked to speak to the head coach.
Good to know
- A workspace pauses when the free trial ends with no subscription, when a subscription is cancelled or goes unpaid, or if it has been suspended.
- No data is deleted when a workspace locks. Only access is gated.
- Players and parents see a plain message with your club's name, not an error.
- Complimentary workspaces are always open regardless of what Stripe says.
Related
- Start or manage your subscription
- What you pay