For coaches

Collect fees from parents

Raising a fee against a player so a parent can pay it by card from their own portal.

Steps

  1. Open Club settings and choose Payments.
  2. Press Set up payments and complete the Stripe steps to connect your club's bank.
  3. When the page shows Ready to take payments, press Request a fee.
  4. Choose the Player, enter the Amount in pounds and answer What is it for?
  5. Press Send request. To withdraw one, use the Fee request actions menu and Cancel request.

Good to know

  • Fee collection is part of Club Pro. If your workspace is on the core plan the page says Payments are not switched on yet and offers Ask about Club Pro.
  • Setting up payments is head coach only. Once it is connected, any coach can raise a fee request.
  • The money goes straight to your club's own connected account, not through Rotate.
  • The amount you type is exactly what the parent sees.
  • Only a request still showing Awaiting payment can be cancelled.
  • Fees are separate from your Rotate subscription, which is on the Billing page.

Related

  • Start or manage your subscription
  • Club settings and invite codes

More in Account and billing

Still stuck?

Email us and a real person will answer. If you are already using Rotate, the same guides are in the app under Help.

hello@rotateperformance.com
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