Emails Rotate sends
Rotate emails sparingly, and almost every message is something you or a coach chose to send.
Steps
- Open Your account.
- Untick Email me session reminders and updates to mute everything non-essential.
- Press Save changes.
- Any email you receive also carries an unsubscribe link that does the same thing.
Good to know
- What goes out: a welcome message when a workspace is created, trial reminders as a free trial ends, payment and subscription notices to head coaches, personal invites you send, session follow-ups when you press Send, day-before session reminders, and referral invitations.
- Session reminders for an under-18 go to their approved parents, never to the child.
- A player whose communications consent is set to not granted is skipped by reminders.
- Mail comes from Rotate's own address with your club's name as the sender name, so replies and spam filters behave predictably.
- If an address hard bounces or someone marks a message as spam, that address is suppressed and stops receiving mail. Ask them to check their spam folder before you retry.
- Sign-in and password reset emails are separate and always send, whatever your setting says.
Related
- Your account and password
- Record consent for a player
- Session notes and follow-ups