Welcome to the help centre
This is where the guides for parents live: linking to your child, what you are consenting to, replying to session invitations, paying fees and following how your child is getting on.
Steps
- Search the box at the top of the help centre. It looks through the title and the text of every guide.
- Or browse by topic. The topics follow the shape of the app: joining and linking, consent and safeguarding, sessions, fees, forms, progress, messages and your account.
- On any page, press the ? button in the top bar to see the guides about the page you are looking at.
Good to know
- Your home page is Your family. Everything that needs you is listed there first.
- You can reach the help centre at any time from More and then Help.
- Anything about squads, fees, sessions or safeguarding is your coach's to answer, and they would rather be asked than have you guess.
Related
- Your family page explained
- Finding your way around
- Message the coach