Get linked to your child
A link between your account and your child's record is what lets you see their sessions and answer on their behalf, and a coach has to approve it by hand.
Steps
- Sign in and open Your family.
- If your child is listed with Awaiting approval, there is nothing else for you to do. The coach approves it, usually the same day.
- If nobody is listed, you will see No children linked yet. Press Message the coach and ask them to link your child's record to this email address.
- Once approved, your child's card fills in and Open record appears.
Good to know
- An unapproved link carries no data at all: no sessions, no scores, no consents. That is deliberate, and it is what keeps a child's information with the right adult.
- Only a coach can create or approve a link. You cannot add a child yourself.
- Every approval and rejection is recorded with the date and who did it.
- If it has been more than a day, message the coach. The link may simply be sitting in their notifications.
Related
- Create your account
- Your family page explained
- Who can see what about your child