For players

The club's workspace is paused

If you sign in and get a page saying the workspace is paused, the club's account is inactive at the moment, so the portal is closed until it is sorted.

Steps

  1. Read the reason on the page. It says which club is paused.
  2. Wait, or mention it to your coach next time you see them. Only they can put it right.
  3. When it is sorted, sign in as normal. Nothing needs re-doing at your end.

Good to know

  • Nothing of yours is deleted while a workspace is paused. Your sessions, goals, assessments and messages are all still there, just not readable until access comes back.
  • It is not about you personally, and it is not something you did.
  • You can still sign out from that page if you are on a shared device.

Related

  • Find your way around
  • Your account details

More in Getting started

Still stuck?

Email us and a real person will answer. If you are already using Rotate, the same guides are in the app under Help.

hello@rotateperformance.com
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