For parents

Pay a fee

When your club asks for money through Rotate, the fee appears on your family page and you pay it by card in a few taps.

Steps

  1. Open Your family.
  2. Find the fee under Fees to pay. Each line shows the amount, what it is for and which child.
  3. Press Pay now.
  4. Enter your card details on the secure payment page and confirm.
  5. You come back to your family page and see Payment received, thank you. Your club has been notified.

Good to know

  • The money goes straight to your club, not to Rotate. The card details are handled by the payment provider and are never seen by the club or by us.
  • The big card at the top totals everything owed across all your children, so you can see the damage in one number.
  • If somebody else has already paid that fee, Pay now will tell you it is no longer payable rather than taking your money twice.
  • If no Fees to pay list appears, your club is not collecting fees through Rotate. Ask the coach how they would like to be paid.
  • Your receipt comes from the payment provider by email. Rotate does not keep a copy of your card.

Related

  • Your family page explained
  • Message the coach

Still stuck?

Email us and a real person will answer. If you are already using Rotate, the same guides are in the app under Help.

hello@rotateperformance.com
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